We recently just purchased and sold through Vince's trade up program. It was exactly what we needed. Security was what I was looking for and my husband was pleased because he got exactly what he was promised. We were never left guessing. That program was exactly and more than what was expected. Vince and his team were very helpful. I thought perhaps all my questions may have been driving them crazy but they took the time and patience required to make this deal as smooth as possible. Ian & Lorraine G.